What We’re Building in 2026: Forethought’s Product Roadmap

In 2026, CX leaders need more than automation. They need AI agents that can think, act, and continuously improve from every customer interaction.

Join Forethought’s leadership team for a walkthrough of our 2026 product vision and roadmap. In this session, Sami Ghoche, Jad Chamoun, and Jackson Wolfe will break down the core pillars shaping everything we build and how they come together into a single CX intelligence layer.

You will see how Forethought enables teams to build, orchestrate, evaluate, and optimize AI agents across every channel, with the right balance of automation and human control.

We will cover:

• Agent orchestration across the customer journey
• AI QA and evaluation at scale
• Agent Builder and automated design
• Self-optimizing AI agents that improve over time
• Previews of new channel experiences

If you want a clear view of where AI in CX is headed and how Forethought is building the platform to power it, this is a webinar you will not want to miss.