Data Subprocessors

Welcome to Forethoughts’s Subprocessor repository page where we maintain a current list of Subprocessors. To support delivery of our Services, Forethought Inc. may engage and use data processors with access to certain Service Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable agreement between Customer and Forethought (the “MSA”).

Third Parties

Forethought currently uses third party Subprocessors to provide infrastructure services, and to help Forethought provide customer support and email notifications. Prior to engaging any third party Subprocessor, Forethought performs diligence to evaluate their privacy, security and confidentiality practices and executes an agreement implementing its applicable obligations.

Subprocessor Purpose Location
Amazon Web Services, Inc. Web Hosting Services United States
MongoDB Web Hosting Services United States
Microsoft Hosting Services Web Hosting Services United States
Google, Inc Web Hosting Services United States
Cloudflare Content Distribution Network United States
LogRocket Frontend Monitoring and Product Analytics United States
Sentry Logging on Erroring and tracing United States
Appcues Customer Onboarding + Feedback United States
OpenAI AI Models United States

Service-Specific Sub-Processors (If Applicable)
In certain cases, Forethought may engage additional sub-processors for specific features or services, such as Solve Voice, depending on the solutions a customer has selected. When these optional services are enabled, third-party providers supporting those features may have limited access to Customer Data, only as necessary to deliver the functionality and only with the customer’s consent.

Processor Name Details of Subprocessing Location
Assembly AI Triage for Solve Voice and Discover United States
ElevenLabs Generated Text-to-speech (TTS) United States
Cartesia Generated Text-to-speech (TTS) United States
Deepgram Automated Speech Recognition (ASR) United States
Daily.co Automated Speech Recognition (ASR) United States

Updates

The Subprocessors used by Forethought may change over time. Forethought will update this page with notice of any new or different Subprocessors as appropriate and necessary.

Questions

If you have any questions, please reach out to dpo@forethought.ai

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