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Resolve 95% of issues with AI agents

Join top brands like Upwork, Lime, and D2L in transforming your customer support operations with Forethought’s multi-agentic AI system.

What to expect:

  • Discuss your team workflows, goals and pain points
  • Highlight key areas in your entire CX process that will benefit from AI, including issue resolution, ticket triage, agent co-pilot and smart reporting
  • Map out how advanced AI integrates into your helpdesk and other systems and makes them better
  • Arm you with customized ROI projections and prove your business case in a proof-of-value
Get in touch with us and let’s discuss your team goals
Powering organizations changing the world

See what our customers are saying

Upwork Reduces Time to Resolution by 50% with Forethought
“We were working with a different company before. They don’t brand themselves as an AI product because they work differently–I had to train every workflow myself. We had thousands of workflows built that were often duplicated that answered questions incorrectly. It became a big monster that was too complicated to manage”
Alix Perez
Project Manager for Chatbot & Help Center Products
90%
Accuracy & Coverage in Classifying New Tickets
50%
Reduction in Time to Resolution
65%
Average Self-Serve Rate
YAZIO Deflects 80% of Tickets Without Lowering CSAT in 6 Months with Solve
"We would drown in tickets if we didn’t have Solve’s 80% deflection. We’d have to hire 3 full-time agents to maintain our team’s current workload if we were to try to replace it with human support."
Michael Trojan
User Success Specialist (AI)
80%
Ticket deflection
4.0
CSAT
40%
Growth in tickets
Cotopaxi Hits 168% ROI in Six Months with Forethought
“When implementing Forethought—going from our old chatbot to the new one—the biggest thing was the ability to route customer questions automatically through specific intents.”
Alexia Bench
GTM Manager
168%
ROI in first six months
4.5
CSAT
28%
Increase in resolution rate
“The same three sentences I would type in Slack to tell someone how to close a ticket: that’s how you configure the bot. When I saw that, I felt like I was seeing the future. It’s one thing to see the bot do something but another to make it so easy to configure.”
Brian Johnson
VP of Support
90%
Ticket deflection rate
3.9X
ROI in the first year
98.5%
AI accuracy across support workflows