about us

Human-centered AI, built to make work smarter for customer support teams

At Forethought, we help businesses scale and deliver human-centered support with AI that makes work faster, smarter, and simpler for customer support teams.

I wasn’t deep into AI before Forethought, but joining early pushed me out of my comfort zone in the best way. It’s been fun, challenging, and exciting to grow with the space.

My voice helps shape the product in ways that benefit both customers and our team. I love working with support leaders and selling something that truly impacts how they work.

This was my first job out of college, and I’ve grown a lot—personally and professionally. The people and friendships I’ve made here are what I value most.

The people are the best part. Startups move fast, but having a supportive team makes all the difference. I’ve built real friendships and grown so much since starting here.

I get to work with great people, a product I believe in, and clients that keep things interesting—especially when we solve problems in unexpected ways.

Forethought has challenged me, supported me, and given me space to grow. I’ve never felt more motivated—or more at home.

The power of our team

We believe there is power in diverse experiences and ideas, and that most of the great innovations in history came from looking at an old problem through a new lens.

We welcome people from all walks of life, united by a common passion for the possibilities AI can offer. We actively seek to be the most diverse—and most talented—firm in our industry.

Join the team

OUR VALUES