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Overview
Overview
Agentic AI for CX—designed for every role and industry.
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Our Platform
Our Platform
The only multi-agentic system for all of customer support.
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AGENTS
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AI Surfaced Insights
Fix knowledge gaps instantly
Solve Agent
Omnichannel AI Agent
Solve customer issues end-to-end
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Smarter Ticket Classification
Get every ticket to the right agent
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Agentic AI Copilot
Empower human agents
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Keep your data safe.
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Meet customers where they are
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Resources
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Resources
Resource Center
Resource Center
Helpful guides, articles, and tools to support your team. Learn how to use AI to improve customer experience.
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Blog
Our latest and greatest blog content.
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Educational webinars to support CX teams.
Customer Stories
See how other teams are finding success with Forethought.
HELP
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FAQs
Answers to our most frequently asked questions.
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FEATURED
2025 AI in CX Benchmark Report
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Press

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Should You Disclose when An Agent Is AI? It Shouldn’t Matter
February 12, 2025
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Should You Disclose when An Agent Is AI? It Shouldn’t Matter
February 12, 2025
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True AI Agents Are Agentic AI, Not Just Dressed-up Rag
December 15, 2024
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True AI Agents Are Agentic AI, Not Just Dressed-up Rag
December 15, 2024
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Agentic AI Leader Forethought Achieves One Billion Monthly Customer Interactions, Setting New Standard in Customer Experience
December 4, 2024
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Agentic AI Leader Forethought Achieves One Billion Monthly Customer Interactions, Setting New Standard in Customer Experience
December 4, 2024
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How AI is Making Small CX Teams More Competitive
December 1, 2024
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How AI is Making Small CX Teams More Competitive
December 1, 2024
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Consumers Embracing AI-Powered Customer Support
November 11, 2024
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Consumers Embracing AI-Powered Customer Support
November 11, 2024
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Expert Tips for Preparing for a Successful Retail Season
November 3, 2024
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Expert Tips for Preparing for a Successful Retail Season
November 3, 2024
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48% of Consumers Find AI Chatbots Helpful, but Are Businesses Ready to Deliver?
October 30, 2024
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48% of Consumers Find AI Chatbots Helpful, but Are Businesses Ready to Deliver?
October 30, 2024
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Deon Nicholas of Forethought On How to Build Lasting Customer Relationships
October 5, 2024
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Deon Nicholas of Forethought On How to Build Lasting Customer Relationships
October 5, 2024
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Forethought Continues YoY Growth, Driven by Demand for AI-First Customer Support
August 12, 2024
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Forethought Continues YoY Growth, Driven by Demand for AI-First Customer Support
August 12, 2024
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