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Overview
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Agentic AI for CX—designed for every role and industry.
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Our Platform
Our Platform
The only multi-agentic system for all of customer support.
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AGENTS
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AI Surfaced Insights
Fix knowledge gaps instantly
Solve Agent
Omnichannel AI Agent
Solve customer issues end-to-end
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Smarter Ticket Classification
Get every ticket to the right agent
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Agentic AI Copilot
Empower human agents
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Keep your data safe.
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Meet customers where they are
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Resource Center
Resource Center
Helpful guides, articles, and tools to support your team. Learn how to use AI to improve customer experience.
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Our latest and greatest blog content.
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Educational webinars to support CX teams.
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2025 AI in CX Benchmark Report
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Press

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Forethought Announces $65 Million to Digitize Customer Service Through AI
July 8, 2024
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Forethought Announces $65 Million to Digitize Customer Service Through AI
July 8, 2024
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Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams
May 13, 2024
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Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams
May 13, 2024
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Forethought Joins AWS Partner Network (APN) and AWS Marketplace
October 30, 2023
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Forethought Joins AWS Partner Network (APN) and AWS Marketplace
October 30, 2023
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Forethought Recognized in Gartner’s 2023 "Cool Vendor in Customer Service and Support Technology" Report
September 26, 2023
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Forethought Recognized in Gartner’s 2023 "Cool Vendor in Customer Service and Support Technology" Report
September 26, 2023
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Forethought Introduces Autoflows, Ushers in AI-First Customer Support
September 20, 2023
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Forethought Introduces Autoflows, Ushers in AI-First Customer Support
September 20, 2023
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Forethought Advances Email-Based Customer Support with New Product Enhancements
July 17, 2023
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Forethought Advances Email-Based Customer Support with New Product Enhancements
July 17, 2023
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Forethought Wins Two New Comparably Awards: Best CEO for Diversity and Best Career Growth
June 14, 2023
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Forethought Wins Two New Comparably Awards: Best CEO for Diversity and Best Career Growth
June 14, 2023
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Generative AI Leader Forethought Enhances Suite With New Discover Capabilities
June 12, 2023
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Generative AI Leader Forethought Enhances Suite With New Discover Capabilities
June 12, 2023
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Generative AI Leader Forethought Enhances Suite With Agent Response Generation
May 24, 2023
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Generative AI Leader Forethought Enhances Suite With Agent Response Generation
May 24, 2023
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