Join Forethought and Constrafor for a live session on how AI is transforming the way teams access and act on information across customer support, finance, and operations.
Most organizations already have the data they need, but employees spend too much time searching for it across tools, screens, and reports. Constrafor changed that by embedding Forethought AI agents directly into their product, creating a conversational work layer that lets users ask questions about their data in plain language and get instant, contextual answers.
In this session, Tommy Rosenkranz, VP of Product at Constrafor, and Rowen Witt, Implementation Lead at Forethought, will walk through how the conversational layer was designed, tuned, and launched, and how any organization can apply the same approach to make work faster and smarter.
You’ll walk away with practical takeaways on how to:
- Extend AI automation beyond customer support into operations and finance workflows.
- Design conversational experiences that let users ask questions instead of clicking around to find an answer.
- Balance human-in-the-loop control with end-to-end automation.
- Identify and measure high-value opportunities for AI adoption across your business.
Who should attend? Leaders in CX, operations, finance, or digital transformation who want to reduce friction, improve efficiency, and empower teams to focus on strategy.


