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UPCOMING WEBINAR
April 26, 2023
PT
ET
ON-DEMAND WEBINAR

How to Prepare Your Support Org for the Generative AI Revolution

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The Speakers
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With generative AI top of mind for CX leaders everywhere, the looming question is how to effectively implement this cutting-edge technology to their tech stacks. Specifically, how can support teams structure their data, systems, and workflows to best prepare for generative AI and maximize its potential?

Join this conversation with Forethought Senior Account Manager Kathy Kading, Upwork GM, VP of Customer Support Brent Pliskow, and Forethought Director of Implementation Rochelle Mattern for tips and tricks on preparing your support org for generative AI. From optimizing your knowledge base to getting your team excited and up to speed, you won’t want to miss this chance to learn from industry leaders and gain a competitive edge in the ever-evolving world of AI in customer support.

Forethought. How to Prepare Your Support Org for the Generative AI Revolution. Three professional headshots. Kathy Kading, Senior Account Manager, Forethought. Brent Pliskow, GM, VP of Customer Support, Upwork. Rochelle Mattern, Director of Implementation, Forethought.
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Experience the Future of Customer Support

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Experience the Future of Customer Support

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Speakers
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Experience the Future of Customer Support