Author:

Sami Ghoche

More by Sami Ghoche

Customer support agents on the phone Are You Truly Customer-Centric? Track These 6 Metrics to Find Out January 22, 2024 Blog
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What Is An Example of Conversational AI? August 12, 2022 Blog
Say Hello to Multilingual Support for Solve August 2, 2022 Blog
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4 Ways AI-Powered Customer Service Technology Uses Machine Learning to Improve the Customer Experience April 26, 2022 Blog
Introducing: Sunshine Conversations Integration for Forethought Solve March 15, 2022 Blog
How Machine Learning Can Help You Build a Powerful Knowledge Base to Reduce Ticket Volume February 24, 2022 Blog
Forethought Announces New Assist Enhancements and Integration with Freshdesk February 18, 2022 Blog
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