SupportGPT™

The World's First Generative AI Platform
for Customer Support
Try it now

The Future of Customer Support is Here.

Meet SupportGPT™: the World’s First Generative AI Platform for Customer Support.

SupportGPT™ leverages Large Language Models—the same technology behind OpenAI’s ChatGPT—and fine-tunes them on your customers’ conversation history.

Human-like conversations

Empathetic, dynamic responses—powered by the same AI models behind ChatGPT—which adapt to conversation and user context.

Automated workflow discovery

Fully integrated with your conversation history to detect intents and uncover new workflows automatically.

Complete agent responses

Agents get fully-formed suggested responses automatically—based on ticket context and powered by generative AI.

Gap analysis & content generation

Be notified of support coverage gaps and automatically generate new knowledge articles to fill gaps and lower case volume.

See it live in action.

The bots below have been automatically trained in the SupportGPT™ Playground using the organization’s public-facing help center URL.

Click into each bot to try it for yourself. Then create your own!

Macy’s

Ordered the wrong size? Curious about shipping policies? See how SupportGPT™ could help!

Open Playground

IRS

Nobody loves tax season…but what if you had generative AI to help sift through all the IRS help docs?

Open Playground

Lyft

Where’s your ride? How do you get a refund? See how SupportGPT™ would respond if it could.

Open Playground

Ready for your own test drive?

Create a SupportGPT™ account below to simulate what generative AI can do with your company’s help center.

Build My Bot

See the whole platform.

Forethought’s SupportGPT™ Platform infuses generative AI throughout the entire customer support lifecycle.

Let us show you what it can do for your organization.

Contact Sales

Think outside the bot.™

Everyone hates traditional chatbots.

See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.

Request a demo
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