Empower agents with an AI copilot.
WHAT IS ASSIST?
Assist is a Chrome extension that integrates with helpdesks to help resolve inquiries quickly.
- View AI-generated ticket summaries.
- Use AI-guided responses with relevant articles and past case information for contextual support.
- Access a knowledge hub for support agents to find the materials needed to resolve customer issues.
Increase Agent Productivity With True AI.
Assist
Discover
Solve
Triage
Quick and Efficient Ticket Resolution
AI generates ticket summaries post-handoff and surfaces relevant articles plus past case information to help agents resolve inquiries across multiple languages.
Knowledge from Any Source
Assist lets agents search any knowledge base or website directly from the helpdesk, providing instant, relevant answers.
Built for Your Helpdesk
Assist seamlessly integrates with top help desks, enabling agents to work smarter and faster in their familiar environment.
increase in agent efficiency
languages supported
The most advanced generative AI agent for customer support and your 24/7 AI team member.
Learn more about our complete AI for CX solution.
Accelerate Productivity With Ease
Integrate AI into your team to do more with less.
AI Built For You
Use your proprietary data to build AI as unique as your customers.
Secure & Trusted Partner
Tackle today’s customer experience challenges with a partner who has your back.
See How We Put AI to Work in Discover.
Discover shows proactive insights to optimize workflows.
“Forethought Assist saves us time and increases our efficiency while improving our ability to provide fast and accurate answers to our clients.”
Experience the Future of Customer Support
Turn your data into a strategic advantage with our autonomous AI solution.
Say goodbye to traditional chatbots; Forethought delivers smart, scalable support tailored to your unique needs.
