Forethought puts out frequent articles, webinars, e-books,
and other resources on the topic of customer-centered AI.
Check out our resources for our take on industry news and trends.

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We’re on the leading edge of AI-first customer experiences.

Forethought Named as One of CNBC’s Top Startups for the Enterprise

Engineering Industry Veteran Alan Lu Joins Forethought as VP of Engineering

Forethought Announces Agenda for Virtual Forward Conference

Forethought Launches Solve Starter Packs, Enhancing Workflow Builder Offering

Forethought Announces Enhancements to AI Platform with the General Availability of Workflow Builder

Forethought Enhances Omnichannel Support with Zendesk Sunshine Conversations Integration?

Industry Veteran Dave Ginsburg Joins Forethought as Chief Customer Officer

Forethought Raises $65 Million Series C to Accelerate Digital Transformation in Customer Service

AI Startup Forethought and Mila Announce Partnership to Advance AI for Customer Experience

Forethought Unveils New Brand and Announces Workflow Builder to Streamline Self-Service

Forethought Announces Release of Assist Anywhere to Accelerate Agent Productivity

Forethought Named One of Forbes’ Next Billion Dollar Startups

Forethought Hires Creator of FastAPI

Forethought’s AI Agent Agatha Now Supports More Than 100 Languages Globally

AI Enterprise Company Recognized as Best Place to Work in Salt Lake City

Tech Leaders Come Together to Build Out the Future of AI in Customer Support

AI For the Enterprise Innovator, Forethought, Raises $17 Million Series B Featuring Tech & Entertainment A-listers

Forethought Earns SOC 2 Type II Certification

Triage Now Available in Helpdesk ServiceNow

TechCrunch Disrupt Battlefield 2018 Winner Forethought Takes Stage in 2019

Agatha Predictions (Now Triage) Launch with Forethought Founder Deon Nicholas at TechCrunch

TechCrunch Disrupt Winner Forethought Launches NLU Customer Support Routing Tech

Forethought Raises $9M Series A To Let AI Augment Customer Service

Co-founders Win Forbes 30 Under 30 Award

Forethought Looks to Reshape Enterprise Search with AI

We spend a lot of time thinking about customer success.

Think outside the bot.™

We spend a lot of time thinking about
customer success.