Deliver precise,
AI-automated issue resolution.
Solve transforms your customer and internal support experience with a complete AI solution.
Forethought Solve
What is Solve?
Your newest AI team member.
- A customizable agentic AI support agent for chat, voice, email, and other channels.
- Leverages historical data to provide accurate responses.
- Connects to your knowledge base to resolve repetitive tickets.
- Build custom workflows or utilize AI-generated workflows.
- Track and optimize performance.
- Build an internal knowledge base or chat with API access.
Add an AI Agent to your team.
Automate repetitive interactions to focus on complex issues.
Solve
Triage
Assist
Discover
Serve Customers Where They Are
- Autonomous issue resolution in chat, voice, email, and other channels.
- Multilingual support for up to 40+ languages.
- Branded interface and intent detection to maintain consistency.
Deliver True Automation With AI
- Apply Autoflows for automatic AI-driven ticket and conversation resolution.
- AI article and policy generation based on ticket data.
- Train AI using natural language and save time.
View Valuable Performance Insights
- Detailed analytics on traffic, self-serve rate, dropoff rate, CSAT, and more.
- AI-generated actionable insights for workflow optimization.
- Track the effectiveness of individual workflows and intents.
Understand and Solve Your Customers’ Problems
- Detect customer intent immediately.
- Answer inquiries with articles, ticket information, and conversational AI.
- Build custom handoff processes.
90%+
accuracy in ticket resolution
100+
languages supported
Up to 60%
ticket deflection
The most advanced generative AI agent for customer support and your 24/7 AI team member.
Learn more about our complete AI for CX solution.
Accelerate Productivity With Ease
Integrate AI into your team to do more with less.
AI Built For You
Use your proprietary data to build AI as unique as your customers.
Secure & Trusted Partner
Tackle today’s customer experience challenges with a partner who has your back.
See How We Put AI to Work in Discover.
Discover shows proactive insights to optimize workflows.
“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”
Experience the Future of Customer Support
Turn your data into a strategic advantage with our autonomous AI solution.
Say goodbye to traditional chatbots; Forethought delivers smart, scalable support tailored to your unique needs.
