Deliver precise,
AI-automated issue resolution.

Solve transforms your customer support experience with a complete AI solution.

Forethought Solve

What is Solve?
Your newest AI team member.

  • A customizable AI Agent for chat and email.
  • Leverages historical data and GenAI to provide accurate responses.
  • Connect to your knowledge base and resolve repetitive tickets efficiently.
  • Build workflows or use AI-built automated workflows for quick resolutions.
  • Track and optimize performance.

Add an AI Agent to your team.
Automate repetitive interactions to focus on complex issues.

Solve
Triage
Assist
Discover

Serve Customers Where They Are

  • Autonomous issue resolution in email and chat.
  • Multilingual support for up to 40+ languages.
  • Branded interface and intent detection to maintain consistency.
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Deliver True Automation With AI

  • Apply Autoflows for automatic AI-driven ticket and conversation resolution.
  • AI article and policy generation based on ticket data.
  • Train AI using natural language and save time.
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View Valuable Performance Insights

  • Detailed analytics on traffic, self-serve rate, dropoff rate, CSAT, and more.
  • AI-generated actionable insights for workflow optimization.
  • Track the effectiveness of individual workflows and intents.
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Understand and Solve Your Customers’ Problems

  • Detect customer intent immediately.
  • Answer inquiries with articles, ticket information, and conversational AI.
  • Build custom handoff processes.
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90%+

accuracy in ticket resolution

100+

languages supported

Up to 60%

ticket deflection

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The most advanced generative AI agent for customer support and your 24/7 AI team member.

Learn more about our complete AI for CX solution.

Our platform

Accelerate Productivity With Ease

Integrate AI into your team to do more with less.

AI Built For You

Use your proprietary data to build AI as unique as your customers.

Secure & Trusted Partner

Tackle today’s customer experience challenges with a partner who has your back.

See How We Put AI to Work in Discover.

Discover shows proactive insights to optimize workflows.

Learn More About Discover

“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”

Experience the Future of Customer Support

Turn your data into a strategic advantage with our autonomous AI solution.

Say goodbye to traditional chatbots; Forethought delivers smart, scalable support tailored to your unique needs.

Request a demo
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