We’re pushing the limits of what AI can do.
Our game-changing solutions empower customers and employees with human-centered AI that provides answers, streamlines work, and makes life easier.Our platform
You shouldn’t need different technology for every business problem. Transform the entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.
Secure and trusted
Rest easy knowing we take data privacy and security seriously. Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.
More perspectives = better ideas.
We believe there is power in diverse experiences and ideas, and that most of the great innovations in history came from looking at an old problem through a new lens.
We welcome people from all walks of life, united by a common passion for the possibilities AI can offer. We actively seek to be the most diverse—and most talented—firm in our industry.
Meet our board and advisors.
The Forethought mission is backed by well-respected names in the industry.
Think outside the bot.
See how AI that puts humans first—across the entire support journey—can transform the customer experience and accelerate agent productivity.