We’re pushing the limits of what AI can do.

Forethought’s mission is to unlock human potential through artificial intelligence, starting with transforming customer service on the leading AI platform for customer-first experiences.

Our game-changing solutions empower customers and employees with human-centered AI that provides answers, streamlines work, and makes life easier.

Our platform

Complete platform

You shouldn’t need different technology for every business problem. Transform the entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.

True AI

Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.

Rapid time to value

Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.

Secure and trusted

Rest easy knowing we take data privacy and security seriously. Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.

More perspectives = better ideas.

We believe there is power in diverse experiences and ideas, and that most of the great innovations in history came from looking at an old problem through a new lens.

We welcome people from all walks of life, united by a common passion for the possibilities AI can offer. We actively seek to be the most diverse—and most talented—firm in our industry.

Our leadership team embodies our ideals.

They think forward, embrace different perspectives and never stop when something is just “good enough”.

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Meet our board and advisors.

The Forethought mission is backed by well-respected names in the industry.

Our investors.

Come work with us.

Help us build the future of customer support operations.

View open positions

Think forward with Forethought.

We’re here to make enterprise-level AI second nature for your business.

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