Forethought supports better customer successes.

We deliver the new industry standard for AI-powered customer service experiences.


Featured success story

Lime Provides Fast, Scalable Service with a 77% Reduction in Response Time

Lime strives to make customer support effortless. This means not handing customers off to multiple departments and making it easy for them to self-serve.
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98%

of support tickets tagged automatically

2.5 million

tags for language and category

77%

reduction in time to first response


  • E-Commerce

Spoonflower Scales Automation with Human-Centered AI

Creativity, Customer-Focus and Authenticity Spoonflower is an eCommerce wallpaper, home decor, and fabric marketplace featuring print-on-demand products sustainably printed with over 1 million designs created by independent artists all over the world....
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“Forethought saves us time and increases our efficiency while improving our ability to provide fast and accurate answers to our clients.”

James Millard, Senior Director, Global Support & Community, D2L

Think outside the bot.™

Everyone hates traditional chatbots.

See a demo of Forethought today and learn how Intelligent Support Automation is driving efficiency and ROI for top support teams.

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