Forethought supports better customer successes.

We deliver the new industry standard for AI-powered customer service experiences.

Decor Half Circle Orange

Featured success story

Lime Provides Fast, Scalable Service with a 77% Reduction in Response Time

Lime strives to make customer support effortless. This means not handing customers off to multiple departments and making it easy for them to self-serve.
Read the story

98%

of support tickets tagged automatically

2.5 million

tags for language and category

77%

reduction in time to first response


  • B2B Software

Spordle Scales Customer Support with 142% ROI

Create, Grow, and Manage Top-Tier Sports Experiences Spordle is a leading Sports Management ERP that helps customers create, grow, and manage top-tier sports experiences. The platform helps major sports federations, clubs, associations,...
Read the story

  • Health & Fitness Technology

iFIT Saves 436 Agent Hours with Forethought

A Global Health & Fitness Subscription Technology Company iFIT is a global health and fitness subscription technology company that provides unmatched fitness experiences and solutions to its growing community of six million...
Read the story

“Forethought saves us time and increases our efficiency while improving our ability to provide fast and accurate answers to our clients.”

James Millard, Senior Director, Global Support & Community, D2L

Experience the Future of Customer Support

Turn your data into a strategic advantage with our autonomous AI solution.

Say goodbye to traditional chatbots; Forethought delivers smart, scalable support tailored to your unique needs.

Request a demo
Decor Half Circle Orange
Call to action decor Call to action decor