PRICING PLANS
Scale your team and deliver an amazing customer experience with AI agents
Basic
Enhance your efficiency with AI
Includes:
- AI agent for chat
- Autoflows
- Custom actions
- Insights dashboard
- Ready-to-use ticket triage models
- CSAT collection
- Security and compliance
Most popular
Professional
Elevate your support capabilities
Everything in basic, plus:
- Omnichannel AI agent
- AI agents for multiple brands
- Advanced ticket insights
- AI conversation insights
- Custom ticket triage models
- Multilingual support
- AI QA
Enterprise
The complete AI support solution
everything in professional, plus:
- Forethought API
- Knowledge base gap detection & article creation
- Autoflow gap detection & generation
- Advanced security and compliance
- Advanced support
add-ons
Built for support leaders who want smarter, scalable service
Bundle or Buy
Assist Agent
Empower human agents with an agentic AI copilot that provides ticket analysis, resolution guidance, AI chat support, and intelligent response generation —all within your helpdesk.
Includes:
- Ticket summaries
- Step-by-step resolution guidance
- AI-generated replies & chat support
Add-On
Agent QA
Elevate human agent performance with AI-driven quality assurance. Automatically score conversations for empathy, grammar, relevance, and resolution—providing a complete view of performance without manual work.
Includes:
- Automated quality reviews at scale
- Agent performance dashboard & insights
- Customizable QA framework
Add-On
Forethought for Slack
Get accurate responses to everyday questions—without leaving the thread. Whether HR, IT, or product support, Forethought reduces repetitive requests, boosts internal productivity, and delivers consistent help across every Slack channel.
Includes:
- Company-wide knowledge base access
- Department-sepcific enablement
- Support agent for customer channels
Pricing Plans
An AI solution for every support team
Channels
Deliver precise AI-driven support where customers need it.
Chat
Email
Voice
Mobile
Slack
Solve API
Automation
Automate workflows and tailor responses for fast support.
Orchestrator
Custom actions
CSAT collection
Browser Agent
Autoflows
Content Management
Deliver quality answers, identify areas for improvement, and generate content to fill gaps using AI.
Integrations
Knowledge gap detection & article creation
Add-on
Autoflow gap detection & generation
Add-on
Insights
View reports and actionable insights based on conversations important to your business.
Download and export reports
Insight dashboard
Build custom insights
AI-surfaced insights
Analytics API
Add-on
Add-on
QA
Score 100% of tickets
AI QA
Includes 1 rubric
Includes 5 rubrics
Includes 20 rubrics
Agent QA
Includes 5 rubrics
Includes 20 rubrics
Multilingual Communications
Serve your customers in their native language.
Multilingual support
Brand Management
Manage and report on multiple branded agents from one workspace.
Brand management
Includes 2
Includes 20
Intelligent Triage
Use AI to categorize every support interaction with speed and accuracy.
Sentiment, intent, and spam models
Build custom handoff models
Includes 3
Includes 6
Agent Copilot
Boost human agent productivity and customer satisfaction with agentic AI assistance.
Assist
Security
Keep you and your data secure every step of the way.
Permissions
Security
Logs
Support
Helpful resources to ensure a seamless experience.
Standard support
Ask the Expert
Advanced support
Add-on
Trusted by brands delivering exceptional service
Frequently Asked Questions
How do you protect your customers’ data?
Customer data protection is critical at Forethought. We implement robust security measures including data encryption, compliance with industry standards, and regular security audits to safeguard your information. Details on our security and compliance will be found here.
What resources are available to ensure I get the most out of Forethought?
We provide a range of resources including comprehensive guides, customer support, knowledge base articles, and personalized assistance to help you maximize the benefits of our platform.
Experience the Future of Customer Support
Turn your data into a strategic advantage with our autonomous AI solution.Say goodbye to traditional chatbots; Forethought delivers smart, scalable support tailored to your unique needs.
Request a Demo