Let’s build the future of customer support.
Make Forethought the foundation of your AI-powered customer support experience.
Apply to be a Forethought partner.
Different partners need different partnerships.
We offer four unique tracks for our partners, outlined below.
Customer Support Solution Partner
The Customer Support Solution Partner is ideal for companies looking to bring customers a best-in-class AI-powered deflection/chatbot (Solve), prediction/routing (Triage) or agent support (Assist) solution.
System Integrator Partner
The System Integrator Partner program is ideal for companies looking to introduce an automation-first platform to their clients. We have integrations built with Zendesk, Salesforce, ServiceNow, and others.
The Referral Partner Program is ideal for agencies with eCommerce, FinTech, SaaS clients, agents and BPO/contact centers who are looking to bring new customer service solutions to existing and future clients.
The Strategic Partner Program is ideal for companies who want to leverage the power of a true AI, and use Forethought for intelligent input, categorization and content matching of data. This program is perfect for organizations where augmenting their strategies with other data elements is key to differentiating their business offering.
We spend a lot of time thinking about customer success.
Forethought puts out frequent articles, webinars, e-books, and other resources on the topic of customer-centered AI and industry news and trends.
Think outside the bot.
See how AI that puts humans first—across the entire support journey—can transform the customer experience and accelerate agent productivity.