The support ops team at a growing fintech company was drowning in manual workflows and rising ticket volume.
With Forethought, Autoflows automated routine resolutions, Triage routed tickets instantly, and Discover uncovered insights to improve their help center.
Now, the team runs leaner, agents move faster, and customer satisfaction is up.
An enterprise AI chatbot is a smart assistant built to scale customer support without sacrificing quality. Forethought goes beyond typical chatbots for enterprises, resolving issues, delivering personalized customer service, improving customer experience, and driving operational efficiency from day one.
They eliminate the wait. Forethought deflects common questions instantly, automates complex workflows, and routes with full context—delivering fast, accurate answers that boost customer satisfaction and lighten agent workload.
The best enterprise chatbot improves speed and quality, without draining internal resources. Forethought’s agentic AI was built to do exactly that, helping companies meet rising customer expectations while strengthening customer relationships through faster, more accurate support.
Most chatbots can only answer basic questions. Forethought solves problems. It learns your data, triggers actions, and adapts in real time—just like a teammate.
It connects to your helpdesk, CRM, knowledge base, and historical tickets—using real customer data to identify intent, suggest improvements, and resolve faster, all while personalizing interactions to strengthen customer relationships over time.
Not at all. Forethought was built for operations leaders to launch and iterate quickly—without writing a single line of code.