Customer Stories

Cotopaxi Hits 168% ROI in Six Months with Forethought

YAZIO Deflects 80% of Tickets Without Lowering CSAT in 6 Months with Solve

Fetch Achieves 26% More Customer Support with Same Workforce and 3.9x ROI Using Forethought

Forma's Members Keep Rising—but So Does Their Deflection Rate

Spordle Scales Customer Support with 142% ROI

Kickfin Achieves 72% Self-Serve Rate with Forethought

iFIT Saves 436 Agent Hours with Forethought

Achievers Attains 93% First Contact Resolution with Forethought

Upwork Reduces Time to Resolution by 50% with Forethought