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Forethought supports better customer successes

We deliver the new industry standard for AI-powered customer service experiences.

Featured success story

Grammarly achieves 87% deflection and 4.2 CSAT early with Forethought

Grammarly implemented Forethought when they outgrew traditional outdated chatbots and needed something smarter to scale their customer support operations.
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87%
Deflection rate with maintained personalization
4.2
CSAT reflecting improved quality of service
1.5
Weeks to implementation
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YNAB Replaced a Basic Chatbot with Forethought and Saw Deflection Jump From 25% to 70% | Forethought
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Grammarly achieves 87% deflection and 4.2 CSAT early with Forethought | Forethought
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Forma's Members Keep Rising—but So Does Their Deflection Rate | Forethought
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Kickfin Achieves 72% Self-Serve Rate with Forethought
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Achievers Attains 93% First Contact Resolution with Forethought | Forethought
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