With Forethought’s conversational commerce engine, your store is never closed. Customers get the answers they need day or night, reducing abandoned carts, improving satisfaction, and helping your agents focus on complex issues. Let AI handle the routine while you stay focused on growth.
Simply embed the widget on your site, connect it to your support system, and let it resolve routine requests 24/7. Forethought gives you full control over tone, logic, and handoff rules, so your chatbot acts as a seamless extension of your support experience.
The best one is the one that adapts. Forethought’s AI chatbot platform for ecommerce learns from your tickets, syncs with your storefront, and understands how your customers shop. It’s not a FAQ widget—it’s an engine built to reduce friction, improve the customer experience, and increase retention.
Yes. Forethought connects with Shopify, Magento, BigCommerce, and others. It also integrates with popular CRMs and help desks like Zendesk, Salesforce, and Intercom to keep your workflows unified.
Absolutely. You control the look, tone, and behavior. Customize how the AI responds, what actions it takes, and how it hands off to human agents. It’s your brand—Forethought just makes it faster.
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