Built for FinTech, Powered by Agentic AI

AI that understands finance—and what comes next

Forethought goes beyond simple replies. It understands context—from login issues to payment disputes—and takes secure, auditable action. Powered by machine learning, it’s built for fast, compliant FinTech support.
Takes Action, End to End
From KYC to transaction help, Forethought automates secure processes inside your existing tools—resolving issues, escalating risk, and verifying identity with precision.
Compliance from Day One
SOC 2 compliance, role-based access, encryption, redaction, and audit trails are built into Forethought from the start—no plugins, no workarounds. Stay secure and audit-ready from day one.
Instructions in Natural Language
Forethought’s doesn’t follow rigid scripts. You describe a process in plain language and it understands context, adapts in real time, and solves problems like your best agent—automating intelligently, not reactively.
Deployed in Under 30 Days
FinTech teams need fast results. Forethought launches in under 30 days with enterprise onboarding, seamless integrations, and real support—so you start seeing value right away.

AI agents handle it with accuracy and autonomy

Forethought’s AI agents for finance handle the complexity of financial services with clarity and control. They follow policy logic, integrate with your systems, and resolve real customer problems—not just surface-level inquiries.
Resolves Common Issues Immediately
Instantly handle password resets, verifications, and invoice lookups with agentic AI—so your team can focus on complex, high-value customer interactions.
Connects to the Stack You Already Use
Forethought integrates directly with Shopify, Magento, Salesforce, and your helpdesk via secure APIs—so shopper data, order info, and support workflows stay perfectly in sync, no manual effort required.
Handles Sensitive Workflows with Care
Supports KYC, payment inquiries, and account issues with precision—adapting to your workflows while protecting sensitive customer data.
Flexible for FinTech Speed
Launch new intents, update workflows, and change logic on the fly—no retraining or downtime. Stay ahead of product changes and regulatory shifts without bottlenecks.
Intelligence That Keeps Up With Change

Support AI that evolves with you

Your product changes. Your policies shift. Forethought adapts automatically. Our AI improves over time, learning from real support conversations to catch new patterns, fill content gaps, and reduce manual maintenance. It scales with your growth—without breaking.

How fintech teams move faster with Forethought

With Forethought, we can address the needs of our customers in a way that is authentic and makes them feel heard—without needing to staff agents at 3 in the morning. The responses are realistic, human, and delightful, which has resulted in a deeper level of satisfaction and engagement from our customers.
Larisa Thomas
VP of Operations at Kickfin

Frequently Asked Questions

What can Forethought automate for FinTech?

Forethought automates key support workflows like identity verification, payment tracking, password resets, subscription changes, and account access. It reduces repetitive manual work while maintaining precision, compliance, and a human-like experience at scale.

How is Forethought different from a typical chatbot?

Traditional chatbots rely on rigid decision trees and keyword triggers. Forethought uses Agentic AI to understand user intent, apply reasoning, and resolve requests through real actions. It integrates with your systems to deliver end-to-end support, not just canned responses or simple deflections.

Will Forethought help improve our customer experience?

Yes—Forethought enhances customer satisfaction by delivering faster, more accurate responses with minimal handoffs. Its AI-driven support builds trust and loyalty, creating seamless experiences that feel personalized and proactive across every touchpoint, day or night.

What’s the implementation like for a FinTech org?

Forethought is designed for quick, low-lift implementation. Most financial institutions launch in under 30 days. We handle onboarding, AI training, and integration with your tools—so your team gets fast time-to-value without delays, code dependencies, or roadmap disruption.

Is Forethought secure and compliant enough for financial services?

Forethought meets the highest standards of enterprise security and compliance, including SOC 2 Type II, HIPAA alignment, and FERPA-readiness. With role-based access, audit trails, and end-to-end encryption, it's built to serve highly regulated industries with confidence.

What can Forethought automate for FinTech?

Forethought meets the highest standards of enterprise security and compliance, including SOC 2 Type II, HIPAA alignment, and FERPA-readiness. With role-based access, audit trails, and end-to-end encryption, it's built to serve highly regulated industries like the financial industry with confidence.

Modernize support without adding risk

Forethought helps financial services teams automate support safely—with full visibility, control, and compliance. Fast to launch, secure by design, and built for the pace of modern finance.
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