Improve the patient, member, and provider experience

Forethought’s multi-agent system enhances the member experience by resolving common requests—like appointment updates or eligibility checks—securely and in real time.
Automates Routine Questions
Our agentic AI is trained on healthcare-specific policies to instantly handle appointment updates, portal logins, and insurance questions. This lets staff focus on delivering meaningful, high-quality care.
Integrates with Your Tech Stack
Forethought integrates with EHRs, CRMs and your internal systems via secure APIs. No custom development needed—just seamless, real-time support across the tools your teams already rely on.
Supports Critical, Regulated Interactions
Built for HIPAA-aligned environments, with redacted transcripts, role-based access, and audit-ready logs. Whether resolving prescription refills or navigating claims, our AI handles sensitive workflows with the compliance and care patients expect.
Built for HealthTech Agility
With Forethought’s no-code editor, your team can launch new support flows, update logic, or shift policies on the fly. Stay responsive to regulation changes, product rollouts, and patient needs—without waiting on engineering.
AI That Grows With You, Not Away From You

Update benefits, protocols or policies—all without a ticket

Healthcare doesn’t stand still, and your AI shouldn’t either. With Forethought, every workflow, policy, and process change is reflected instantly in support experiences. No dev tickets, no delays—just AI that evolves in lockstep with your clinical, operational, and compliance priorities.

Healthcare leaders scale support without sacrificing trust

"We’d drown in tickets without Forethought. Solve deflects 80% of inquiries—without lowering CSAT. We’d need to hire three full-time agents to match that impact."
Michael Trojan
User Success Specialist (AI) at YAZIO​

Frequently Asked Questions

What is an AI chatbot for healthcare?

A healthcare-grade AI chatbot acts as a digital teammate. It can automate appointment updates, benefit checks, eligibility questions, and more—resolving issues with speed and accuracy while improving agent efficiency and patient experience.

How are AI chatbots used in healthcare?

AI chatbots help healthtech platforms and healthcare organizations automate tasks like account access, insurance checks, and prescription updates. They cut support costs, speed up response times, and integrate with apps, portals, and APIs—enhancing the user experience without manual triage.

What is the best AI chatbot for the healthcare industry?

The best healthcare chatbots are fast, secure, and easy to integrate. Forethought’s Agentic AI automates common processes, supports HIPAA compliance, and scales with your platform—no retraining or ticket backlog.

How does Forethought handle PHI and ensure compliance?

Forethought is HIPAA-ready with enterprise-grade safeguards, including PHI redaction, detailed audit logs, encryption, and user-level access controls. Support teams can resolve sensitive healthcare issues, protect patient information, and stay compliant with regulatory standards.

How does Forethought improve the customer experience?

Forethought delivers faster, more human support by resolving common issues instantly. Patients and members avoid long wait times, agents avoid burnout, and every answer feels on-brand and empathetic—boosting satisfaction and trust.

How quickly can a healthcare team go live?

Most healthcare organizations are fully deployed in under 30 days. Forethought provides hands-on onboarding, secure integrations, and no-code configuration—minimizing disruption and accelerating time to value for your CX or operations team.

How well does Forethought integrate with existing systems?

Forethought works with major EHRs, CRMs, portals, and internal tools—no custom builds required. It fits seamlessly into existing workflows, giving teams a unified experience without ripping and replacing current systems.

Go beyond automation—deliver faster, smarter customer support

Give your teams the confidence and time to focus on impactful, high-value customer interactions.
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