Forethought Best Practices: How to Optimize Email Support with Agentic AI

Join us for an in-depth session on how to optimize your email support with agentic AI. In this live webinar, we’ll walk through best practices for setting up and managing Solve Email, covering key features like Autoflows, Knowledge Coaching, AI Personality, and Human-in-the-Loop.

You’ll learn how to:

• Build effective AI Agents to resolve customer issues end-to-end, whether handling high-volume or complex email tickets
• Guide response quality and tone with Knowledge Coaching and AI Personality
  
• Blend automation with human input using the Human-in-the-Loop action
  
• Apply best practices for measuring performance and continuous improvement
  

This educational session is ideal for CX and operations teams looking to use AI to streamline email support, resolve issues faster, and deliver more consistent customer experiences.