Supercharge Your Talkdesk Experience with Forethought
AI-Enhanced Customer Experience
By integrating Forethought, you can accelerate Talkdesk’s capabilities, automating routine inquiries, reducing handle times, and providing agents with real-time insights. This seamless integration allows your team to focus on delivering personalized, high-quality support across all channels.
- Provide automated support on leading messaging channels like Facebook Messenger, WhatsApp, Instagram, and more
- Unify conversation history across multiple touchpoints without losing context
- Bring omnichannel, AI-powered support to customers instantly
- Detect customer intent across several conversations and build personalize workflows
The leading platform for customer-first experiences.
See why our AI platform is built differently from the ground up.
Complete platform
Transform your entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
True AI
Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.
Security and trust
Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.