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Overview
Overview
Agentic AI for CX—designed for every role and industry.
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By Role
CX Teams
Support Agents
Operations
Security & IT
Content Management
BY INDUSTRY
SaaS
ECommerce & Retail
Fintech
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INTEGRATIONS
Helpdesks & CRM
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Connectors & More
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Agents
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Agents
Our Platform
Our Platform
The only multi-agentic system for all of customer support.
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AGENTS
Discover Agent
AI Surfaced Insights
Fix knowledge gaps instantly
Solve Agent
Omnichannel AI Agent
Solve customer issues end-to-end
Triage Agent
Smarter Ticket Classification
Get every ticket to the right agent
Assist Agent
Agentic AI Copilot
Empower human agents
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Security & Compliance
Keep your data safe.
Channels
Meet customers where they are
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Resources
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Resources
Resource Center
Resource Center
Helpful guides, articles, and tools to support your team. Learn how to use AI to improve customer experience.
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LEARN
Blog
Our latest and greatest blog content.
Webinars
Educational webinars to support CX teams.
Customer Stories
See how other teams are finding success with Forethought.
HELP
Support
Get the support you need with your Forethought account.
FAQs
Answers to our most frequently asked questions.
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FEATURED
2025 AI in CX Benchmark Report
Pricing
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Back to All Integrations
Amazon Connect
Rich Text Elements(Visible only on Admin mode):
Feature-rich sidebar with thorough search UX and intuitive filtering
Past cases
Support articles
Macros
Personal notes
Saved content
And more
AI-powered suggestions
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AI-powered autocomplete in agent replies
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Shortcuts like “slash commands”
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