Deliver Smarter, Faster Phone Support — Starting Today.
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Experience the Future of Customer Support Today.
The most advanced generative AI agent for customer support.
Our AI trains on your data to achieve a 56% higher deflection rate than other solutions.
See What Customers Are Saying About Forethought Voice
"This is going to keep changing how we do things. This is the next big thing."
Stan Gromer | Director, CS Technology and Innovation @ Upwork
Compare Features
Traditional Solutions
AI Agent
❌ Limited to knowledge retrieval
✅ Advanced AI performs autonomous tasks and decisions based on policy
❌ Relies on rule-based decision trees
Intelligent Workflows
✅ Digests natural language to build policies and workflows using AI
❌ Simple routing logic based on intents
Agent Handoffs
✅ Custom & pre-built intent models predict outcomes and manage complex routing
Agent Copilots
❌ Basic Chat-GPT ticket summary and reply suggestions
✅ Shows articles, guides responses, and displays ticket insights
Gap Detection
❌ Highlights under performing content
✅ Provides insights and suggestions to improve knowledge articles and policies
Analytics
❌ Basic insights
✅ AI-surfaced insights & suggestions
Complete CX Solution
❌ Limited to user inquiries
✅ Complete AI solution from inquiry to resolution
No Menus. No Hold Music.
Just AI That Listens.
Your agentic AI Voice Agent that resolves your customer’s calls from start to finish. Experience lower costs, faster resolutions, and happier customers.
FORETHOUGHT VOICE
"I’m impressed by how thoughtful and natural the responses sound, especially the empathetic touches like ‘I’m sorry, that's frustrating.’ The quality of the answers is excellent — clear, relevant, and genuinely helpful."
Colin Smyth | Associate Product Manager @ KOHO
- 90% of customers rate an immediate response as necessary when seeking customer service assistance.
- Complex IVR trees and long hold times harm your CX and bottom line.
- Human agents are overwhelmed with repetitive requests — leaving high-value customers waiting.
Say Goodbye to Frustrating Call Centers and Endless Wait Times
- Resolve Calls from Hello to Goodbye — With Autoflows, Voice understands intent, reasons through policies, and takes action to fully resolve inquiries.
- Deliver Instant, Personalized Support — Resolve inquiries in your brand’s voice and preferred language.
- Free Human Agents for High-Value Work — Deflect incoming calls and focus human agents on what really matters.
Agentic AI Voice Support That Works Like a Human (But Faster)
How Forethought Voice Handles a Customer Call — Start to Finish
- Customer Calls — Voice answers instantly.
- Understands & Responds — Using Forethought's Autoflow technology or Knowledge Retrieval to resolve the issue.
- Escalates if Needed — Seamless handoff to human agents if necessary.
- Learns & Improves — AI refines answers over time using real interactions.
"Something I really like about Forethought is that other companies think they do AI, but they’re really AI-driven chatbots. They still make you create workflows from start to finish. With Forethought, the AI knows where the customer needs to go. It makes it quicker, easier, and more clear for customers to engage with us. You feel the difference with their AI–it’s been huge for me."
– Dustin Auman, Operations Manager, iFIT
Deliver Smarter, Faster Phone Support — Starting Today.
Book a personalized demo! Talk to sales to see Forethought Voice in action.
