Customer support automation is moving toward autonomy. Join Forethought and Upwork in an eye-opening webinar that promises to redefine the landscape of AI-first customer support automation. As enterprises claim to be AI-first, many are stuck in the quagmire of manual workflows and semi-automation. We reveal how Autoflows—our cutting-edge, natural language workflows—can be the catalyst for transforming your business into a truly autonomous entity.
What You Will Learn
- Why being AI-first is More than Just Automation: Discover why moving from automation to autonomy is the real tipping point for AI-first enterprises.
- The Problem with Current Customer Service Models: Learn why manual and semi-automated systems hinder achieving AI-first customer support automation.
- Introducing Autoflows: Gain firsthand insights into Autoflows and how they can make automation a moot point by generating customer journeys, detecting workflow gaps, and delighting customers automatically.
- Demo of Autoflows in Action: Witness a live demo to see how Autoflows can be implemented easily, enhancing customer experiences and accelerating time to value.
Why Autonomous Customer Support Automation Matters
The shift from desktop-based solutions to the cloud was revolutionary, but now the industry is ready for a seismic shift from systems of record to systems of intelligence. As traditional companies get left behind with outdated technology, this is your chance to embrace the AI future that promises autonomous agents.