Jeff Toister: Delivering Consistently Amazing Support With Experience Guarantees


Ever wonder why giants like Amazon, Starbucks, and In-N-Out have such die-hard fans? It’s not just about products; it’s about solving a problem—fast delivery, convenient coffee, and quality fast food.

In this webinar, CX expert Jeff Toister walks through a simple yet powerful 3-step formula to elevate your brand by crafting your own experience guarantee:

  • Promise: Give your customers a solid commitment
  • Action: Deliver on that promise consistently
  • Recovery: Win back trust if you slip up

Tune in to see how you could boost customer loyalty and make your brand irresistible with your own experience guarantee.

Think outside the bot.™

Everyone hates traditional chatbots.

See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.

Request a demo
Decor Half Circle Orange
Call to action decor Call to action decor