Jeff Toister: Delivering Consistently Amazing Support With Experience Guarantees


Ever wonder why giants like Amazon, Starbucks, and In-N-Out have such die-hard fans? It’s not just about products; it’s about solving a problem—fast delivery, convenient coffee, and quality fast food.

In this webinar, CX expert Jeff Toister walks through a simple yet powerful 3-step formula to elevate your brand by crafting your own experience guarantee:

  • Promise: Give your customers a solid commitment
  • Action: Deliver on that promise consistently
  • Recovery: Win back trust if you slip up

Tune in to see how you could boost customer loyalty and make your brand irresistible with your own experience guarantee.

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Turn your data into a strategic advantage with our autonomous AI solution.

Say goodbye to traditional chatbots; Forethought delivers smart, scalable support tailored to your unique needs.

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