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For Product Teams Implementing AI
AI agents built for how your team works.
Why Product Teams Choose Forethought
Support CX with a scalable solution
AI AGENTS FOR CUSTOMER EXPERIENCE
Everything you need to support every customer
Enable Agent Productivity
Implement AI agents without disrupting your existing setup
Forethought connects to your existing tools to drive measurable improvements in agent efficiency. Teams reduce manual work, speed up resolutions, and see ROI faster, without a heavy lift.
Frequently Asked Questions
A conversational AI platform detects intent, pulls real-time data from knowledge bases, and executes actions—resolving routine issues without human handoff. Forethought’s agentic AI goes beyond scripts to understand customer context and automate workflows, helping transform customer interactions and make every experience feel effortless.
Agentic AI can fully automate interactions like order tracking, password resets, billing inquiries, subscription changes, account updates, returns, and more. It detects intent, pulls real-time data, and executes actions—resolving routine issues without human handoff.
Basic chatbots follow scripts and struggle with complex requests when answering questions. Forethought’s Agentic AI learns from real conversations, understands context, and takes action—resolving tickets, updating systems, and adapting to your business in real time for end-to-end resolution.
Yes. Forethought integrates with your existing help desk systems including Zendesk, Salesforce, Freshdesk, Intercom, and others. There’s no need to change your stack—Forethought works within your current workflows to start delivering value fast.
Yes. Forethought helps reduce wait times, delivers accurate answers across channels, and automates high-volume issues—leading to faster resolutions and improved experiences. Most customers see CSAT scores rise significantly after implementation.
