San Francisco, CA, June 15, 2023 – Forethought, the renowned generative AI platform for customer support, continues to receive recognition for its outstanding workplace culture and achievements. The company is proud to announce that it has recently been honored with two additional Comparably awards for 2023: Best CEO for Diversity and Best Career Growth. These awards, based on anonymous employee feedback submitted through the platform over the past year, highlight Forethought’s commitment to fostering a diverse and inclusive environment and providing exceptional career development opportunities for Forethinkers.
The Best CEO for Diversity award recognizes Deon Nicholas’ leadership and efforts in promoting diversity and inclusion within the company based on sentiment ratings from employees of color over the previous 12 months. Forethought’s commitment to diversity reflects in its recruitment practices, employee development initiatives, and the overall inclusivity of its workplace culture.
Deon Nicholas, the CEO of Forethought, expressed his excitement and gratitude for the recognition: “We are thrilled to receive these two additional awards from Comparably. They serve as a testament to our team’s dedication to excellence and our unwavering commitment to diversity and career growth. At Forethought, we believe that a diverse and inclusive workplace is the right thing to do, and also fuels our innovation and success. We are incredibly proud of every member of the Forethought team and will continue to strive for excellence in all aspects of our organization!”
The Best Career Growth award acknowledges Forethought’s exceptional commitment to nurturing the professional growth of every Forethinker.
Rachel Robinson, the VP of People at Forethought, emphasized the company’s ongoing efforts to create a supportive and values-driven workplace: “At Forethought, we place great importance on cultivating an authentic and inclusive environment where Forethinkers can reach their full potential. These awards from Comparably recognize our strides in creating a workplace that nurtures growth and values diversity. We utilize Lattice to share career frameworks for each role, hold quarterly growth check-ins with each Forethinker, and intentionally work to foster a culture of ongoing development and opportunity. We are honored to receive this recognition and remain committed to fostering an environment that enables everyone to flourish in their work.”
These new awards further solidify Forethought’s position as an industry leader in providing exceptional employee experiences. The company’s commitment to innovation, diversity, and career growth attracts top talent and fosters a highly motivated and engaged workforce.
Forethought’s dedication to building an innovative and values-driven culture is also evident in its broader achievements. The company had previously received three Comparably awards for 2023: Best Company Outlook, Best Places to Work in the Bay Area, and Best Engineering Team.
As Forethought continues to make significant strides in revolutionizing customer support through generative AI, the company remains committed to its employees’ well-being and growth. If you’re interested in joining Forethought’s team, visit our Careers page for more information about career opportunities.
Founded in 2017, Forethought is a leading generative AI company specializing in customer service automation. The company’s innovative products leverage generative AI powered by Large Language Models (LLMs) to optimize customer support processes. From instant resolution of common cases to case prediction and prioritization, as well as assisting agents with relevant knowledge, Forethought’s platform ensures seamless customer experiences at every stage of the support journey.