Automate case tagging with clicks.
Connect Triage Quickstart to your favorite helpdesk and instantly suggest field values on cases with a mix of pre-built and custom classifiers.
- Access ready-to-install classifiers that automatically suggest field values on cases, enabling agents to respond faster.
- Empower agents with personalized classifiers like CSAT, product feedback, and more to understand customer support inquiries at scale.
- Connect with environments like Zendesk, Salesforce and other support platforms – allowing agents to automate tagging in their preferred helpdesk.
The leading platform for customer-first experiences.
See why our AI platform is built differently from the ground up.
Transform your entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.
Security and trust
Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.