Solve Starter Packs
Deploy pre-built workflows instantly with AI.
Industry-Specific Intents
Access pre-trained intents for the most common inquiries across E-commerce, Fintech, and SaaS to accelerate time to value.
Automated Actions
Easily integrate with 3rd party systems, empowering customers to to take action and self-serve.
Intent Recommendations
Empower admins with intent recommendations on new intents to stay informed across the latest trends and continuously meet customer needs.
90%+
accuracy in ticket resolution
100+
languages supported
Up to 60%
ticket deflection
The leading platform for AI-first customer experiences.
See why Forethought’s AI-first customer service platform is more accurate than conversational AI.
Complete platform
Transform your entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
True AI
Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.
Security and trust
Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.
Think outside the bot.™
Everyone hates traditional chatbots.
See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.
