Solve Starter Packs

Deploy pre-built workflows instantly with AI.

Industry-Specific Intents

Access pre-trained intents for the most common inquiries across E-commerce, Fintech, and SaaS to accelerate time to value.

Automated Actions

Easily integrate with 3rd party systems, empowering customers to to take action and self-serve.

Intent Recommendations

Empower admins with intent recommendations on new intents to stay informed across the latest trends and continuously meet customer needs.

90%+

accuracy in ticket resolution

100+

languages supported

Up to 60%

ticket deflection

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The leading platform for AI-first customer experiences.

See why Forethought’s AI-first customer service platform is more accurate than conversational AI.

Platform

Complete platform

Transform your entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.

True AI

Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.

Rapid time to value

Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.

Security and trust

Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.

Think outside the bot.

See how AI that puts humans first—across the entire support journey—can transform the customer experience and accelerate agent productivity.

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