Solve Workflow Builder
Get suggestions on new intent clusters and improvements–powered by true AI–to continuously expand case coverage.
Create customer API calls or use streamlined templates to integrate with any system, empowering customers with order details and other account information automatically.
accuracy in ticket resolution
The leading platform for AI-first customer experiences.
See why Forethought’s AI-first customer service platform is more accurate than conversational AI.
You shouldn’t need different technology for every business problem. Transform the entire support lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
Leave traditional bots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of Forethought’s AI into your systems faster than any other solution.
Security and trust
Rest easy knowing we take data privacy and security seriously. Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC2.
“I am so impressed with the results, so I want to put Forethought in front of every support channel that we have.”
Think outside the bot.™
Everyone hates traditional chatbots.
See a demo of Forethought today and learn how Intelligent Support Automation is driving efficiency and ROI for top support teams.