INTRODUCING
Autoflows for Solve
Generate Policies and Customer Journeys Automatically to Maximize Coverage
Discover process gaps, then generate workflows automatically for any scenario based on past agent conversations, brand preferences, and user prompts.
Delight Customers with Autonomous Responses that are Personalized and Accurate
Provide natural conversations between customers and AI models trained on your trusted data and real, historical agent interactions.
Accelerate Time to Value For Your Team and Your Customers
See immediate results with hassle-free implementation and easily edit an autoflow using natural language, freeing up time for strategic, complex tasks that require a human.
increase in CSAT
of admin hours saved
The leading platform for AI-first customer experiences.
See why Forethought’s AI-first customer service platform is more accurate than conversational AI.
Complete platform
You shouldn’t need different technology for every business problem. Transform the entire support lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
True AI
Leave traditional bots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of Forethought’s AI into your systems faster than any other solution.
Security and trust
Rest easy knowing we take data privacy and security seriously. Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC2.
We’re always looking to bring new generative AI capabilities into our customer support processes – not only to provide a better customer experience but also to maximize internal efficiency. When replacing select manual workflows with Autoflows, we’ve seen ample amounts of time saved versus building workflows the old way, and also up to a 27% increase in customer satisfaction in these use cases.
—Brent Pliskow, GM & VP of Customer Support
Think outside the bot.™
Everyone hates traditional chatbots.
See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.
