Transform Freshdesk with Forethought’s All-in-One AI Solution
AI-Powered Support
Freshdesk delivers seamless, efficient customer support. Integrating Forethought amplifies this by automating routine tasks, speeding up query resolution, and allowing agents to focus on complex issues. Forethought’s AI enhances Freshdesk, making support operations smoother and more effective.
- Provide automated support on leading messaging channels like Facebook Messenger, WhatsApp, Instagram, and more
- Unify conversation history across multiple touchpoints without losing context
- Bring omnichannel, AI-powered support to customers instantly
- Detect customer intent across several conversations and build personalize workflows
The leading platform for customer-first experiences.
See why our AI platform is built differently from the ground up.
Complete platform
Transform your entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
True AI
Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.
Rapid time to value
Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.
Security and trust
Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.