As customer experience (CX) organizations look to automate their support operations, the use of generative AI is becoming increasingly popular. However, before implementing this technology, it’s important to assess your organization’s readiness to ensure a successful implementation.
That’s why we’ve created this AI Readiness Checklist.
This checklist is designed to help you consider all aspects of implementing generative AI in CX, including stakeholder involvement, executive buy-in, and the design of the customer experience. By following these steps, you can ensure that your organization is prepared to successfully implement generative AI like Forethought’s SupportGPT™.
Access the checklist here:
Interested in learning more about Forethought’s suite of AI tools? Request a demo with a member of our team today.