Reduce ticket volume by 87% with an AI Agent.
Top brands like Upwork, Lime and D2L use Forethought's AI solution to transform their support teams.
Reduce costs per ticket with AI automation for common inquiries like password resets.
Deliver consistent and precise answers with AI trained on your data.
Use AI to resolve issues autonomously, learning from natural language and tickets.
Give your customers a top-tier experience, even for simple inquiries.
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Deflect 60%+ of customer support issues.
Reduce time to first response from hours to minutes.
Add a true AI solution to Zendesk, Salesforce, Freshdesk, Intercom and more.
Extract insights to address support pain points and optimize workflows.
Detect knowledge gaps and automatically generate AI-based articles.
Manage content effortlessly with deep insights into ticket topics.
Access AI insights for CX leaders to demonstrate ROI.
Forethought works with all of your favorite support platforms.
Experience the Future of Customer Support Today.
The most advanced generative AI agent for customer support.
Our AI trains on your data to achieve a 56% higher deflection rate than competitors.
Zendesk
Kustomer
Salesforce
Servicenow
Sunshine Conversations
Freshdesk
Dialpad
Talkdesk
See why industry experts trust Forethought.
“Forethought Assist saves us time and increases our efficiency while improving our ability to provide fast and accurate answers to our clients.”
Rely on an AI partner for seamless complex ticket handoff.
Tag and route tickets using historical data and intent analysis.
Direct tickets to the right team with AI workflows.
Build custom handoff models to personalize your customer experience.
"I am so impressed with the results, so I want to put Forethought in front of every support channel that we have."
