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Resolve 95% of issues with AI agents
Brands like Cohere, Lime and D2L use Forethought to transform their CX and support operations.
What to expect:
- Discuss your CX team workflows, goals and pain points
- Map out how advanced AI integrates into your helpdesk and other systems and makes them better
- Arm you with customized ROI projections and prove your business case in a proof-of-value
our multi-agent system
From insights to resolution—AI agents that do it all
AI-Surfaced Insights
Fix gaps before they become problems.
Uncover insights from all support interactions, detect knowledge gaps, and receive actionable recommendations to generate articles, improve Autoflows, and optimize costs.
Uncover insights from all support interactions, detect knowledge gaps, and receive actionable recommendations to generate articles, improve Autoflows, and optimize costs.
Omnichannel Agent
Resolve customer issues end-to-end.
Deliver fast, human-like support across channels with agentic AI that intelligently processes requests using Autoflows and your connected knowledge base to resolve inquiries instantly.
Deliver fast, human-like support across channels with agentic AI that intelligently processes requests using Autoflows and your connected knowledge base to resolve inquiries instantly.
Smarter Ticket Classification
Get every ticket to the right agent, fast.
Enhance ticket classification with pre-built or custom models to add context, prioritize cases, and tag tickets automatically—driving faster, more efficient responses.
Enhance ticket classification with pre-built or custom models to add context, prioritize cases, and tag tickets automatically—driving faster, more efficient responses.
Forethought works with all of your favorite support platforms
