Reduce ticket volume by 87% with AI agents
Brands like Cohere, Lime and D2L use Forethought to transform their CX and support operations.
- Automatically resolve 70%+ of customer support issues
- Reduce time to first response from hours to minutes on chat, email or phone support
- Add a multi-agent AI solution to Zendesk, Salesforce, Freshdesk, Intercom and more
Multi-agent. Omnichannel. The most advanced AI for customer experience
Make CX your competitive advantage with the latest agentic AI for customer support.

Give your customers a top-tier experience, even for simple inquiries
Reduce costs per ticket with AI automation for common inquiries like password resets
Deliver consistent and precise answers with AI trained on your data
Use AI to resolve issues autonomously, learning from natural language and tickets

Access AI insights for CX leaders to demonstrate ROI
Extract insights to address support pain points and optimize workflows
Detect knowledge gaps and automatically generate AI-based articles
Manage content effortlessly with deep insights into ticket topics

Rely on an AI partner for seamless complex ticket handoff
Tag and route tickets using historical data and intent analysis
Direct tickets to the right team with AI workflows
Build custom handoff models to personalize your customer experience
