The Leading Generative AI for Customer Support












Doing more with less is the new business imperative.
Forethought’s generative AI—powered by SupportGPT™—uses Large Language Models (LLMs) and fine-tunes them on your own data to maximize efficiency and ROI for support teams.
average model accuracy
average reduction in First Response Time
average deflection
Solve
Automate answers to common questions across any channel with generative AI.
Benefits- Lower cost per ticket
- Faster time to resolution
- Happier customers
Triage
Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency.
Benefits- Faster response time
- Fewer manual tasks
Assist
Harness the power of generative AI—powered by Large Language Models (LLMs) trained on your data—to ramp agents faster and empower them with relevant knowledge and suggested responses.
Benefits- Faster response time
- Higher agent productivity
Discover
Use generative AI to recommend and optimize workflows, track performance and ROI, and instantly improve time to resolution and lower cost.
Benefits- Measure ROI instantly
- Identify and resolve gaps
- Track performance in real time
Forethought’s generative AI streamlines customer service across any industry.
From E-commerce to SaaS to FinTech and more, Forethought’s generative AI platform helps companies maximize ROI and do more with less.

Think outside the bot.™
Everyone hates traditional chatbots.
See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.
