Meet SupportGPT™, the generative customer support AI helping teams cut costs while providing a top-tier experience every time.
Now with Autoflows, natural language CX automation that doesn’t need workflows or code.
Forethought’s generative customer support AI—powered by SupportGPT™—uses Large Language Models (LLMs) and fine-tunes them on your own data to maximize efficiency and ROI for support teams.
average model accuracy
average reduction in First Response Time
Autonomous, automatic policy creation and ticket resolution across multiple channels.Benefits
Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency.Benefits
Harness the power of generative AI—powered by Large Language Models (LLMs) trained on your data—to ramp agents faster and empower them with relevant knowledge and suggested responses.Benefits
Use generative AI to recommend and optimize customer service workflows, track performance and ROI, and instantly improve time to resolution and lower cost.Benefits
From E-commerce to SaaS to FinTech and more, Forethought’s generative AI platform for customer service helps companies maximize ROI and do more with less.
Nobody wants to wait on hold just to check shipping status. Instantly resolve common customer service tickets to save support costs and boost CSAT.
Resolve simple cases automatically, and instantly route complex or high-priority support inquiries to the right agent.
Everyone hates traditional chatbots.
See a demo of Forethought today and learn how our Generative AI Platform is driving efficiency and ROI for top support teams.