As online learning continues to grow in popularity and accessibility, the need for additional resources to aid in the learning process becomes more essential. Increasing student engagement, personalizing the learning pace, and even providing student feedback are all critical parts of online education.
Conversational AI makes it easier than ever to provide all of these student resources and more. By supporting both teachers and students, conversational AI can help deliver a better, more personalized education from the very first class to the day of graduation.
Here are several reasons the education industry benefits from conversational AI.
Why Is Conversational AI Important for Education?
Conversational AI is important for education because it provides a better student experience and improves teaching efforts. From traditional schools to virtual classrooms, and even the admission process, prospective students and current students can use conversational AI to assist them in their education.
With prospective students, conversational AI can deliver event updates, such as the status of their application. They can also ask the AI-powered chatbot for school information, like where the admissions office is and how to submit an application.
Current students can use these virtual assistants to ask for learning materials, personalized feedback, and progress reports. With its predictive capabilities, conversational AI can help students pinpoint gaps in learning and provide additional resources to help them succeed.
Conversational AI is also a great supporting tool for teachers. Think of conversational AI as a virtual teaching assistant. This virtual teaching assistant can handle minor student concerns and requests, which enables the teacher to help students with greater needs. Conversational AI can also provide learning materials for students, as well as personalized learning activities to further help students to receive a successful education.
How Do Companies Leverage Conversational AI for Education?
In addition to schools, companies can also leverage conversational AI to help educate their employees. Employees can use conversational AI to receive training about the company’s services, further their education in their related field of work, and even get answers to company policies and Human Resources questions.
With dedicated machine learning, employers and employees have even more resources and training available to them, which improves a company’s culture. It also opens up time for innovation, addressing bigger company problems, as well as increasing employee retention because they can get to the resources they need faster.
Provide Answers to Common Requests Immediately
Conversational AI-based education enables students to receive answers to their questions instantaneously. Since most teachers have upwards of twenty or more students per class, conversational AI helps solve the issue of time. Students no longer have to wait for an email response or set up office hours to talk about common issues.
If a student needs to check on a grade, a project due date, or even ask for additional help with a specific topic, conversational AI can provide those answers and resources, leaving time for teachers to help students with more specific needs. As conversational AI recognizes new requests and questions, it can learn how to provide more detailed and specific answers, which helps students even further during their education.
Support Administrative and TA Efforts
Conversational AI makes supporting students easier and more effective for teachers and teacher’s assistants. Chatbots can help provide faster feedback to students as well as enable better understanding and communication for international students. By giving students another point of contact, conversational AI offers teachers more ways to support their students and deliver more tools for success.
Teachers and TAs can also rely on conversational AI to deliver personalized content for each student. As the AI learns more about each student, he or she can gain individualized support, which would be much more time intensive for teachers and TAs. When teachers and TAs have another source to help them serve their students, it builds better assistance for students, class retention, and better access to education.
Scale Education Support 24/7
A major benefit to offering conversational AI for education is its accessibility. Where teachers and TA’s only have so many hours they can offer to support their students, conversational AI is available 24/7. Student schedules are vastly different, and conversational AI allows them to access further resources and get the help they need at the best times for them.
Conversational AI can act as a study buddy, a teacher’s assistant, or even a learning resource—all at any time of day or night. Academic learning increases when students have instant access to learning materials and additional support. Chatbots and virtual assistants deliver innovative learning opportunities to students, enabling them to learn better and faster. Whether a student is an early bird or a night owl, conversational AI is there to help them succeed in their learning.
Frequently Asked Questions About Conversational AI in Education
How is Conversational AI Shaping the Future of the Education Sector?
Conversational AI is shaping the future of the education sector by providing instant access to teaching resources, learning support, and student requests. Teachers and students both benefit from conversational AI, because it gives students a way to obtain a better, more personalized education while enabling teachers to better support their students with additional resources and instant support.
Can Chatbots Be Used In Education?
Yes, chatbots can be used in education. Prospective students can use chatbots to learn more about schools they are interested in or applying for while also asking about the status of their applications, and more.
Current students can use chatbots to request more learning support, receive progress updates, and even as study buddies. Since conversational AI uses dynamic machine learning to understand common needs and requests, students can get more education support which in turn increases their success in school.
Another reason to use chatbots in education is to provide instant responses for students. Teachers and TAs have specific office hours and may take a while to respond to emails, yet conversational AI chatbots can respond to students instantly to a variety of requests and questions.
What Is An Example of Conversational AI in Education?
An example of a conversational AI in education would be a voice assistant used by students as a type of teacher’s assistant. Students can talk with a voice assistant similarly to the way they would ask for additional education help from a teacher’s assistant and receive the same type of support. Voice assistants can deliver learning resources and respond to requests just like a teacher’s assistant would.
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