Raising the Bar of Trust With Customer Data at Forethought

By Forethought Security Team
transparent eye glasses sit on a laptop

Today, Forethought is launching our Trust Report to help demonstrate Forethought’s alignment with security and compliance controls in real time. This website and information is readily available to our current and prospective customers. 

What Is a Trust Report?

This Trust Report is the Forethought community’s home for real-time information on system performance and security. It is the next step required to highlight and demonstrate the design and operational effectiveness of Forethought’s controls around securing customer data in real time. 

Forethought Trust Report Features

  • Real-time, 24/7 access for customers to monitor and observe Forethought controls in securing customer data.
  • The ability to obtain Forethought’s  latest security and compliance documents — Audit Reports, Network Diagrams, etc.)
  • Access to Security Frequently Asked Questions from our customers.

Why Trust Reports Matter

At Forethought, we take our security and compliance efforts seriously. Forethought is committed to achieving and maintaining the trust of our customers along with securing their data and our own. Key to this mission is providing a robust compliance program that carefully considers data protection matters across our platform. 

The Trust Report page is a supplement to Forethought’s audit reports and gives real-time, 24/7 access to customers to monitor and observe Forethought controls in safeguarding their data. 

You can audit Forethought anytime with this Trust Report. 

How Do I Use a Trust Report?

Customers can easily access Forethought’s Trust Report by visiting https://trust.forethought.ai.

This site is designed to offer current and prospective customers insight into our security and compliance measures as well as allow them to download reports as needed and view status reports in real-time whenever they wish. 

Here is a breakdown of each section of the report site:

Overview – Our overview on the main landing page holds direct links to our security and compliance artifacts, security control monitoring and top FAQs. This page is a summary page with all the details about Forethought compliance and security. 

Documents – The Documents section is a repository of all our security and compliance artifacts such our audit reports, penetration tests, and more. 

Monitoring – On the Monitoring page customers will find a real-time review of our technical security controls and its operational status — a first for most companies who will now be able to see our security controls!

FAQ – This FAQ is a list of commonly asked questions about Forethought’s security and compliance program. 

Security at Forethought

The Trust Report complements Forethought status page to offer current and prospective customers  full visibility on security and operations at Forethought. 

Security is at the forefront of everything Forethought does. We are committed to protecting customer data and protecting it on our platform. 

Our security team is available to answer any questions or concerns you may have regarding these enhanced trust measures. 

Please contact them at [email protected]

Dive in.

Interested in generative AI for customer support? Check out this guide to learn about the 3 key pillars you need to get started.

Get your copy
Decor Half Circle Orange
Call to action decor Call to action decor